Maya has been named Neobank of the Year and received recognition for Best Digital Fraud Protection Experience at The Asset Triple A Digital Awards 2026, underscoring the growing emphasis on trust, security, and user-centric design in digital banking across Asia-Pacific.
The Philippine-based digital bank is among three institutions to receive the Neobank of the Year distinction, alongside Hong Kong’s ZA Bank and Mox Bank.
The annual awards, organized by financial publication The Asset, recognize banks and financial institutions in Asia-Pacific and the Middle East that are advancing digital finance through innovation and customer experience.
According to the publication, winners are selected by its editorial board based on how effectively institutions design and deliver digital financial services at scale, with a focus on usability, innovation, and impact.
Security, trust drive Maya’s digital banking growth
“These recognitions reflect how we design our services — built for everyday use, with security embedded from the start,” said Shailesh Baidwan, Maya Group President and Maya Bank Co-Founder. “As adoption grows, the focus is on strengthening trust while improving how customers experience payments, savings and credit.”
Shailesh Baidwan, Maya Group President and Maya Bank Co-Founder
The award for fraud protection highlights Maya’s approach of integrating security directly into its core banking experience. The platform features real-time monitoring systems and in-app controls that allow users to manage account access and transactions more actively.
Beyond user-facing features, Maya’s security framework is supported by internationally recognized certifications, including ISO/IEC 27001 and ISO/IEC 27701, as well as PCI DSS compliance.
The company also continues to invest in fraud detection systems, monitoring tools, and risk management infrastructure across its digital ecosystem.
Digital banks balance scale, security, usability
IMAGE CREDIT: Freepik
Security has become a central concern for digital banks in the region as adoption accelerates and financial services increasingly move to mobile-first platforms.
Industry players are under pressure not only to scale access but also to maintain strong safeguards that reinforce user trust.
Maya operates as part of a broader fintech ecosystem that combines digital banking, payments, savings, and credit services within a single platform. This integrated approach allows both consumers and businesses to access financial services in one environment, reflecting the continued convergence of banking and payments in the Philippines’ digital economy.
As competition among digital banks intensifies across Southeast Asia, the recognition signals Maya’s positioning in balancing scale, usability, and security — three factors that are increasingly shaping the next phase of digital financial services in the region.
