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The most common digital fraud attempt in PH is in video games — TransUnion report

According to the most recent report from TransUnion, a global information and insights company that makes trust possible in global commerce, the country’s video gaming industry has recorded the highest rate of digital fraud attempts in the first half of the year.

It also stated that with an overall increase in digital transactions, fraudsters have grown more prevalent as local and international firms and consumers become more accustomed to conducting their businesses online.

From January to June, the suspected rate of digital fraud in the Philippines was 8.2 percent — almost 3% higher than the global average of 5.3 percent.

Of all businesses surveyed, the video gaming sector also recorded the highest rate of suspected digital fraud attempts at 15.2 percent. This happened despite a 19.4% drop in the sector’s total number of digital transactions.

Video gaming tops the list, followed by retail and financial services sector

The retail sector, with a suspected digital fraud attempt rate of 11.3 percent, trailed the video gaming business, while financial services ranked third with 8.3 percent.

Insurance (7.1%), communities including forums and online dating (5%), logistics (4.6%), travel and leisure (3.1%), and telecommunications (2.4%) are some of the other industries.

The third quarter Philippine Consumer Pulse study of TransUnion, which examined consumer awareness of being targeted by any online, email, phone call, or text messaging fraud attempt, was conducted shortly before the release of the most current TransUnion analysis.

According to the survey, 62% of Filipinos had been the target of fraud. Just 9% of Filipinos, however, have actually fallen for the con act.

The global information company’s quarterly Philippine Consumer Pulse study explores how the personal finances of consumers have changed and what changes they expect in the future. It measures shifting consumer attitudes and behaviors based on the dynamics of income, debt, and identity theft.

The analyses and insights give consumers a voice and inform businesses’ decision-making as they seek to create more economic opportunities for consumers.

Most common fraud tactics

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Cyberattacks through phishing, smishing, and money and gift cards were some of the most common fraud tactics that were used among those targeted.

Phishing is a type of cyberattack that uses disguised email to trick recipients into giving up information. When cybercriminals “phish,” they send fraudulent emails that seek to trick the recipient into clicking on a malicious link, downloading malware, or taking some other desired action. 

Smishing is practically the same — it simply uses text messages instead of email. 

In recent years, cybercriminals have increased their number and improved their skills as minimal resources are needed to be able to incur damage.

As globalization intensifies, the path towards the digitalization of all services becomes inevitable, thus furthering innovation. However, it is now also creating more ground for cyber threat actors to operate. 

Ralph Fajardo

Ralph, the Editor-in-Chief of FintechNewsPH.com, brings over 15 years of writing and editorial experience that make him a strong fit to lead the publication’s mission of delivering credible and compelling fintech stories. Before joining FintechNewsPH.com, he served as editor of Hello Philippines, a UK-based news magazine for the Filipino community abroad, where he covered stories on culture, business, and the global Filipino experience. He also contributed as a writer for The International Filipino, profiling Filipinos making an impact worldwide, and later worked as copy editor for Malaya Business Insight, one of the country’s respected business newspapers, where he refined his eye for accuracy, clarity, and style. Ralph’s editorial journey began at the University of the Philippines Diliman, where he was Editor-in-Chief of Kampus Dyornal. There, he developed a keen sense for storytelling that informs and connects — a passion that continues to define his work today. Through the years, Ralph has written across diverse subjects, from finance and technology to culture and communication, consistently weaving insight with narrative depth. His solid newsroom background and commitment to quality journalism position him to guide FintechNewsPH.com in highlighting the stories that shape the country’s rapidly evolving fintech landscape. Discover more about Ralph's professional journey on his LinkedIn profile.