The evolution of Amdocs’ charging solution at Globe will provide Philippine operators with the agility to quickly introduce innovative offerings while reducing operational costs

Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, has just announced the expansion of its strategic collaboration with Globe Telecom, a leading service provider in the Philippines, to modernize Globe’s existing charging capabilities, speeding up time to market for new products and services.

A caricature of Globe’s existing 5G charging capabilities

Under the agreement, Amdocs will deploy its real-time charging solution across Globe’s multiple data centers and migrate the current charging system and subscribers to the new platform.

This will add resiliency and stability to Globe’s system ensuring seamless delivery of services without any disruption while enabling them to quickly launch differentiated 5G services to consumers and businesses across all lines of business.

Furthermore, the platform will support API-based charging, allowing Globe to monetize digital and fintech services. Amdocs’ 5G-supported, real-time charging solution is a cloud-native microservices-based solution.

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Raul Macatangay, CIO at Globe Telecom, said in a press statement, “In the era of digital convergence, it is imperative to ensure continuous modernization of business support systems in order to embrace new business models and meet evolving customer expectations.”

“Building on our partnership with Amdocs, their 5G-native charging solution will provide us with the benefits of flexible, efficient real-time charging and monetization capabilities, empowering us to meet emerging business demands and customer needs,” he explained.

For his part, Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said, “We are pleased to expand our collaboration with Globe Telecom and to provide them with our latest charging platform, offering seamless monetization opportunities for standalone 5G and beyond.”

“As Globe moves forward on its digital journey, Amdoc’s platforms will help them drive revenue growth and deliver compelling experiences to their customers,” added Goonetilleke.

Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a better-connected world.

With its market-leading portfolio of software products and services, it helps those who build the future to make it amazing by unlocking the customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end-user and enterprise customers.

Amdocs and its 31,000 employees around the globe are trained to help accelerate a service provider’s
migration to the cloud, enabling them to differentiate themselves in the 5G era, and to digitalize and automate their operations.

The company’s cloud-native, open, and dynamic portfolio of digital solutions, platforms and services bring greater choice, faster time to market and flexibility, to better meet the evolving needs of customers as they drive growth, transform, and take their businesses to the cloud.

Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.58 billion in fiscal 2022. For more information about the company, visit www.amdocs.com.

By Ralph Fajardo

Ralph is a dynamic writer and marketing communications expert with over 15 years of experience shaping the narratives of numerous brands. His journey through the realms of PR, advertising, news writing, as well as media and marketing communications has equipped him with a versatile skill set and a keen understanding of the industry. Discover more about Ralph's professional journey on his LinkedIn profile.