In a strategic move designed to empower its corporate clientele, CTBC Bank Philippines has unveiled a significantly enhanced Corporate NETBanking Web Portal, a testament to its commitment to digital innovation and customer-centric solutions.
The revamped portal, developed in collaboration with IT powerhouse Hitachi Asia, promises to redefine the corporate banking experience, offering real-time insights, streamlined workflows, and robust security features.
Recognizing the evolving needs of its diverse client base, encompassing large corporations and thriving small and medium enterprises (SMEs), CTBC Bank Philippines has prioritized accessibility and efficiency. The new portal delivers real-time access to critical financial information, including deposit account balances, loan balances, and comprehensive transaction histories.
This immediate access allows businesses to make informed decisions swiftly, optimizing their financial management and operational agility.
Beyond real-time data, the portal provides a comprehensive suite of payment channels, facilitating seamless local and global transactions. Clients can leverage popular domestic platforms like BancNet IBFT as well as InstaPay and PESONet, which have been key driving forces in the Philippines’ transition towards a cash-lite economy.
These platforms can now be leveraged by the bank’s clientele alongside robust international channels such as RTGS, PDDTS, and SWIFT. This versatility streamlines payment processes, enabling businesses to manage their financial obligations efficiently, regardless of geographical boundaries.
CTBC Bank’s new portal offers flexible workflow setups
For businesses dealing with high-volume transactions, the portal’s bulk upload features for payments and payroll disbursements offer significant time savings and operational efficiency. Furthermore, CTBC Bank Philippines understands that one size does not fit all.
The portal’s flexible workflow setups, ranging from single-approval processes to intricate multi-level matrices with customizable transaction limits, cater to the unique requirements of each client. This adaptability ensures that businesses can tailor their banking experience to align with their internal controls and operational procedures.
In today’s digital landscape, security is paramount. CTBC Bank Philippines has integrated robust security measures into the revamped portal, including two-factor authentication (2FA). This multi-layered approach safeguards sensitive financial information and minimizes the risk of fraud.
The portal also provides real-time notifications and immediate updates on transactions, enhancing tracking capabilities and enabling businesses to proactively monitor their financial activities.
This latest upgrade builds upon CTBC Bank Philippines’ previous collaboration with Hitachi Asia, which focused on redesigning its consumer-facing web interface and mobile banking applications. This consistent investment in digital transformation underscores the bank’s commitment to providing a seamless and secure banking experience across all its platforms.
Revamped portal to optimize operations, drive growth in the digital age
Photo shows (from left, at the table:) Hiroshi Katagiri, former GM, Hitachi Asia Ltd. Philippines Branch; Luis Elizaga, President and CEO, CTBC Bank Philippines; Jereven Adriano, SVP & Head, Information Technology Group, CTBC Bank Philippines. From left, standing: Lourdes Yap, Senior Director, Sales & Marketing, Hitachi Asia Ltd. Philippines, Sandaruwan DeSilva, COO, Hitachi Digital Payment Solutions Philippines Inc., Raveen Vedarshana, CEO, Megalink, Inc., Yoichi Isoda, CEO, Hitachi Digital Payment Solutions Philippines Inc., CMO, Megalink, Inc., Oliver Jimeno, Senior Adviser to the Board Chairman and former President & CEO, CTBC Bank Philippines, Arthur Wang, Executive Vice President and Deputy CEO, CTBC Bank Philippines.
The launch event, captured in this photo featuring key figures from both CTBC Bank Philippines and Hitachi Asia, signifies the strong partnership that drove this successful project. Photo above shows Luis Elizaga, President and CEO of CTBC Bank Philippines, alongside Hiroshi Katagiri, former General Manager of Hitachi Asia Ltd. Philippines Branch, and other prominent leaders. This visual testament to the collaborative effort highlights the synergy between the two organizations.
CTBC Bank Philippines’ revamped Corporate NETBanking Web Portal marks a significant step forward in the bank’s digital transformation journey.
By prioritizing real-time access, streamlined workflows, robust security, and personalized experiences, the bank empowers its corporate clients to navigate the complexities of modern business with confidence and efficiency.
This initiative underscores CTBC Bank Philippines’ dedication to providing innovative solutions that meet the evolving needs of its corporate clientele, solidifying its position as a leader in the Philippine banking sector.
The upgraded portal is poised to become an indispensable tool for businesses seeking to optimize their financial operations and drive growth in the digital age.