Converge ICT teams up with Salesforce to construct the country’s first AI contact center
Converge ICT Solutions Inc., a broadband provider, plans to construct one of the Philippines’ first generative artificial intelligence (AI)-powered call centers. Converge is working with the nation’s largest software company, Salesforce, to build a contact center that leverages generative AI to address customer issues. The facility — which will be the first of its kind […]