by Dr. Werner Vogels, VP and Chief Technology Officer at Amazon.com Throughout history, people have developed tools and systems to augment and amplify their capabilities. Whether the printing press or the assembly line, these innovations have allowed us to do more than we ever could alone. Jobs changed, new professions emerged, and people adapted. In the past […]
Modernizes its Customer Contact Center (CCC) solution with Genesys Cloud As part of its ongoing digital transformation to deliver exceptional customer service and experience, Chinabank modernized its Customer Contact Center (CCC) solution with Genesys Cloud, a suite of cloud services for enterprise-grade communications, collaboration, and contact center management. Genesys Cloud is built on top of […]
by Jan Michael Carpo, Reporter On the fourth and final day of AWS re:Invent 2023, Amazon Web Services (AWS) has invited Dr. Werner Vogels, Amazon.com’s Vice President and Chief Technology Officer, to share his global tech insights and predictions for the coming year. Dr. Werner Vogels, Vice President and CTO of Amazon.com (IMAGE CREDIT: www.aboutamazon.com) […]
Red Hat, Inc., the world’s leading provider of open-source solutions, announced recently that the Philippines’ UnionBank is using Red Hat OpenShift Service on Amazon Web Services (AWS) to accelerate the migration of its mission-critical workloads from on-premises environments to AWS, the world’s most comprehensive and broadly adopted cloud. Using the agility of the cloud to […]
by Phil Rodrigues, Head of Security APJ Commercial at Amazon Web Services (AWS) As Generative AI and digital transformation initiatives continue among a hybrid workforce in the Asia-Pacific region, I am often asked by security professionals how threat intelligence is being gathered and used to help protect sensitive workloads in the cloud. They know that threat intelligence […]
Amazon Web Services (AWS), an Amazon.com company, today released a report revealing that micro, small, and medium-sized enterprises (MSMEs) that embrace cloud-enabled technologies in Indonesia are expected to unlock up to 79.6 trillion IDR in annual productivity gains and support 17.6 million jobs across the healthcare, education, and agriculture sectors by 2030, representing an average […]
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced five generative artificial intelligence (AI) innovations, so organizations of all sizes can build new generative AI applications, enhance employee productivity, and transform their businesses. Today’s announcement includes the general availability of Amazon Bedrock, a fully managed service that makes foundation models (FMs) […]
Multi-year agreement to see Amdocs providing end-to-end cloud services hosted on AWS, enabling PH-based operator to achieve greater efficiency while providing an enhanced customer experience Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it has been selected by PLDT Inc. (PLDT), the largest telecommunications and digital […]
Amazon Web Services (AWS), a comprehensive, evolving cloud computing platform provided by Amazon, sees itself helping drive the impending widespread adoption of Machine Learning (ML) and Artificial Intelligence (AI) applications, and the company intends to do this feat by making it easy, practical, and cost-effective for customers to use generative AI in their businesses. The […]
Today, Amazon Web Services (AWS) and the International Research Centre on Artificial Intelligence (IRCAI), an organization under the auspices of UNESCO, announced the launch of the “Compute for Climate Fellowship,” a program that is aimed at helping elevate global startups by creating solutions to address one of six areas of the climate crisis. These areas […]
