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A man crossing a bridge as fintech puts MSMEs at the center, but access gaps still persist

Fintech puts MSMEs at the center, but access gaps still persist

From sari-sari stores and online sellers to family-run manufacturers, micro, small, and medium enterprises (MSMEs) quietly keep the Philippine economy moving.

Today, as fintech tools promise faster credit, cashless payments, and smarter financial management, MSMEs are being positioned at the heart of the country’s digital finance push.

But as innovation accelerates, a critical question remains: is fintech truly reaching the businesses that need it most?

MSMEs remain the backbone of the Philippine economy, accounting for the vast majority of businesses nationwide.

As fintech adoption accelerates, these enterprises have become a key focus for digital lenders, payment providers, and accounting platforms aiming to close long-standing financial gaps.

While fintech funding and innovation are unlocking new opportunities for MSMEs, challenges around access, affordability, and digital readiness continue to slow inclusive growth.

Fintech Puts MSMEs at the Center, Access Gaps Persist

Fintech lending expands credit opportunities

Digital lending has emerged as one of the most impactful fintech solutions for MSMEs, offering faster approvals and alternative credit assessments compared to traditional banks.

By leveraging transaction data, e-wallet usage, and digital sales records, fintech lenders are able to extend financing to small businesses previously excluded from formal credit channels.

This has helped many MSMEs secure working capital to manage inventory, expand operations, and stabilize cash flow.

However, access remains uneven. MSMEs in rural areas or informal sectors often lack the digital footprint required by fintech lenders, limiting their eligibility. Without consistent use of digital payments or record-keeping tools, many small enterprises are still unable to fully benefit from these lending innovations.

Payments and accounting drive operational efficiency

What is Fintech Lending?

Beyond lending, fintech platforms are transforming how MSMEs manage daily operations.

Digital payment solutions have reduced reliance on cash, improved transaction transparency, and enabled faster settlements for small merchants. Integrated platforms that combine payments, invoicing, and basic accounting are helping MSMEs gain better visibility over income and expenses without investing in complex systems.

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Despite these gains, adoption varies widely.

Many MSME owners continue to rely on manual processes due to limited familiarity with digital tools. In areas with unreliable internet connectivity, fintech solutions are often viewed as inconvenient rather than empowering, reinforcing dependence on traditional methods.

Digital literacy and cost remain key barriers

Complete Guide to Operational Efficiency Accounting

While fintech solutions promise efficiency and inclusion, digital literacy remains a critical hurdle.

Many MSME owners lack the skills needed to navigate apps, understand fees, or use financial data to inform decisions. This knowledge gap increases the risk of misuse or disengagement, particularly among first-time digital finance users.

Cost is another concern. Subscription fees, transaction charges, and mobile data expenses can discourage smaller enterprises from adopting fintech tools, especially when immediate returns are unclear. Without targeted education and affordable pricing models, fintech adoption among MSMEs may remain concentrated in urban and digitally mature markets.

Bridging the gap for MSME-led growth

Digital Literacy: A Key to Overcoming the Digital Divide

Fintech continues to play a growing role in supporting MSME development, but its full potential will only be realized by addressing persistent access gaps. Strengthening digital literacy, lowering adoption costs, and improving connectivity will be essential to ensure that MSMEs across all regions can participate in the country’s evolving digital economy.

Edielyn Mangol

Edielyn Mangol is a passionate communication researcher and emerging writer with a growing expertise in marketing technology and digital communications. With experience in content creation, social media strategy, and research writing, she brings a fresh and insightful perspective to every project. Her work explores the intersection of data, storytelling, and technology to build meaningful connections between brands and their audiences. Learn more about Edielyn’s journey on her LinkedIn profile.